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Independent customer satisfaction surveying for homebuilders, remodelers, contractors & real estate companies with a commitment to exceptional service.

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I was very pleased with the courtesy and professionalism of your Siding Crew...and your Painting Crew...This caring attitude began with the gentleman delivering the materials prior to the beginning of the work. It is a pleasure to work with a company and its people that practice making customer service a priority....Herman Y., Richardson, Texas

You and your crew are outstanding at workmanship and timeliness. I am so glad I chose to go with you for my Hardie siding. You did an excellent job and you made my house look brand new....Robin R., Carrollton, Texas

To say that we are happy with the tremendous work Better-Built Contractors, Inc. did on our home would be an understatement...We met with four contractors before choosing Robert Guice at Better-Built Contractors, Inc. in Coppell...We mixed the "vision" with the "reality" and we found out that it isn't hammers and nails that remodel a home, it is knowledge, trust, care and a partnership that leads towards the same goal. Not a remodeled structure, but a home that is functional, personal and one that meets the needs of the family living there....John & Kristi V., Coppell, TX

The house looks fantastic. We are thrilled with the new HardiePlank siding, the painting, the new doors, gutters, and the brickwork. Your crews were friendly, efficient, and effective in getting the job done under all conditions. We also appreciate the way you and they dealt with issues that came up during the construction process. Everyone who sees the house believes that we received high value for our dollars...Thomas B., Dallas, TX

Thank you for the quality of work and the work force who installed the concrete siding on our home this past month. We are extremely pleased with the results and the cost. I was especially pleased that the minor additions to the original agreement were completed without increasing my costs. The house looks great and may of our neighbors have commented on the improvements...Martin W., Garland, TX

I am really pleased with the results of the Hardie siding. The results are fantastic, not only in the appearance of the house but also for energy efficiency and noise reduction. Better Built Contractors was prompt, professional and diligent in every aspect of the project and the crew is very experienced and skilled in the installation of the product...Sarah S., Garland, TX

We are so happy with the looks and function of our windows and siding that your crew installed in late spring and early summer. Now that we've been through extreme heat and extreme cold, we are thrilled with the results of units running less often and the lower heat/air bills...just as you said it would be! The house is noticeably draft-free and sometimes we have to strain to hear what's going on outside! Wonderful! Thank you again for guiding us, providing information and the quality work...Nancy B., Garland, TX

I dreaded the thought of having my roof repaired (having done this twice with other homes). However, you and your crews were sensitive to my household needs and requirements. Everyone on-site worked in a timely and professional manner. The quality of the work is great! It exceeded my original roof. In addition, all the follow up crews (painting, gutters, etc.) maintained the same thoroughness and level of professionalism...Greg B., Colleyville, TX

I recently had the pleasure of employing Better Built Contractors for, what is in my life, a major home re-do. I contracted Better Built to replace all siding, fascia and eaves with Hardie, paint the Hardie, put on new gutters all around my home and replace five leaded glass windows with Don Young vinyl windows. At each step of the way, Better Built was right there with me, ensuring that the work was done to my satisfaction. They were easy to reach by phone and would quickly respond to any concerns. Their low-stress demeanor made it easy to not only ask the inevitable "stupid" question, but made me feel confident that I was getting what I needed and not just listening to a sales pitch. Additionally each and every sub-contractor was polite, worked quickly and kept as clean a work area as they possibly could...Carl C., Garland, TX

I would like to thank you for the excellent work that your company and crew did for us this year when they replaced our roof. The residential supervisor, Todd Giese, and his crew were very thorough, time efficient, and professional during the entire roofing process. What impressed my wife the most was the daily clean up at the end of each day's work. What we once considered to be a "trying experience," became a smooth process that left us with a first class roof on our home and a first rate recommendation for Better-Built Contractors...Dr. Jerome S., Colleyville, TX

We really appreciate all your help (and quality workmanship) on our patio! And our roof also! We will enjoy it for many years!!...The B. Family

My wife and I would like to thank you for the excellent work in replacing the siding, fascia, roof, and gutters on our home. This was the largest home improvement project we had ever undertaken and were a little apprehensive about how the project would turn out. We are especially pleased with the way the Hardie stucco siding maintained the Tudor look and how the paint colors, along with the new roof color, really came together to make our house look new again. We are also very pleased with the work ethic demonstrated by all the workers and how well they cleaned up the site at the end of each day. In addition, Todd and Robert were always easy to reach when questions came up...Ernie B., Plano, TX

Thanks for the good job at our house on the roof and other work. You fulfilled your pledges and promises efficiently, timely, skillfully and professionally...Ralph G., Grapevine, TX